What

Autonomous workflow with persona specific AI assistants
Increases TAT and hence customer satisfaction significantly
Reduces cost of operation while improving service levels
Provide insight with help of persona specific co-pilot
Improve efficacy over time

How

Multi modal, multi channel processing
Collate intelligence from incoming as well as enterprise repository
Process both structured and unstructured sources of data
Self Healing & Reinforcement learning
Business context

Why

Improve customer
satisfaction
Increases First contact resolution rate during moment of truth
Reduce TAT
Improves efficiency of operation team via Straight Through Processing
Drive Growth
Limits involvement of key personnel like UW, Advisors on operational activities to focus on securing business